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NTSA resumes normal services after completion of scheduled system maintenance
20th July, 2026 10:32 AM
The National Transport and Safety Authority (NTSA) has announced that its systems are fully operational again following the completion of a scheduled maintenance exercise that temporarily affected its services over the weekend.
In an update shared on Monday, July 20, 2026, the authority confirmed that normal operations had resumed, allowing motorists and other customers to continue accessing NTSA services.
Services back after weekend maintenance
The announcement comes after NTSA carried out preventive maintenance on its systems between 8.00 p.m. on Friday, July 17, and 8.00 a.m. on Monday, July 20, a move that temporarily interrupted access to some of its digital services.
Confirming the completion of the exercise, the authority assured customers that all systems were back online. “Normal operations have fully resumed. Thank you for your patience,” NTSA said.
The maintenance had been planned in advance as part of efforts to improve system performance and ensure the continued delivery of reliable services to the public.
Customers had been notified in advance
Before the maintenance exercise began, NTSA informed motorists and other stakeholders that some of its services would be temporarily unavailable to allow preventive maintenance aimed at improving system performance.
“This is to inform all our stakeholders that the NTSA system will have scheduled preventive maintenance on Friday, 17th July 2026 (8pm) to Monday, 20th July 2026 (8am),” NTSA said.
The authority also acknowledged that the temporary interruption would inconvenience some customers and appealed for patience as the maintenance was being carried out. “We sincerely apologise for any inconvenience this may cause and appreciate your patience and understanding as we work to offer quality services to you,” NTSA said.
With the maintenance now complete, customers can once again access NTSA services, including those available through its digital platforms and offices across the country.
The latest update means motorists and other road users who had postponed transactions during the maintenance period can now proceed with their applications and other services without interruption.
