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SHA introduces free ambulance services
17th September, 2025 12:47 AM
The Social Health Authority (SHA) Chief Executive Officer (CEO) Mercy Mwangangi has revealed that Kenyans from all corners of the nation will be able to enjoy free ambulance services.
Speaking to a local TV station on Tuesday, September 17, 2025, Mwangangi stated that the service will be ready by December 2025.
In her argument, she emphasised that accessibility and timely medical attention are critical for saving lives.
Coverage for emergency medical services
“Before the end of the year, Kenya will be launching ambulance services. You will be able to call a number, we will identify where you are and dispatch an ambulance, which will then transport you to the nearest emergency centre,” Mwangangi explained.
“SHA will pay Ksh4,500 for evacuation and free care at the emergency facility for 24 hours.”
The free ambulance service aims to bridge the gap in emergency healthcare, particularly in rural and underserved regions.
Health experts have welcomed the initiative, describing it as a significant milestone in public health in Kenya.
The SHA CEO assured Kenyans that all logistical and operational details are being finalised to ensure a seamless rollout.
Limited overseas treatments covered
In addition to the domestic services, Mwangangi clarified that SHA will cover only 39 specialised procedures unavailable in Kenya.
She said, “SHA will cover only 39 procedures unavailable in Kenya, to be accessed abroad, at a tariff of Ksh500,000.”
She added that the directive, along with the list of designated hospitals, will be gazetted on Friday, providing clear guidelines on how citizens can access these specialised treatments.
This groundbreaking move aligns with the Kenyan government’s efforts to enhance healthcare accessibility and reduce out-of-pocket medical expenses for its citizens.
By removing financial barriers to emergency transport and essential treatments, SHA aims to improve survival rates in emergencies and provide equitable healthcare access nationwide.
Healthcare stakeholders and citizens alike are eagerly awaiting the official rollout, expecting the initiative to revolutionise emergency medical response in Kenya.
