Ruku calls on ministries to make all services accessible at Huduma Centres

Public Service, Human Capital Development and Special Programs Cabinet Secretary Geoffrey Ruku has called on government ministries and agencies to ensure all public services are accessible through Huduma Centres across the country.

Speaking during a government outreach in Lamu East on Saturday, August 23, 2025, Ruku stressed that citizens should not have to travel long distances for services that can be delivered closer to them and that plans are already underway to operationalise and digitise a Huduma Centre in the country, which is expected to streamline service delivery and cut bureaucratic delays.

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“The government is committed to bringing services closer to the people. Ministries and agencies must ensure key services are accessible through Huduma Centres,” Ruku said.

He noted that personal follow-ups would ensure more services are made available at these facilities.

The Cabinet Secretary also defended President William Ruto’s administration against opposition criticism, highlighting that the Head of State continues to enjoy strong support, especially in Mt. Kenya. He encouraged residents to support government development initiatives and remain united in advancing national priorities.

Ruku highlighted ongoing infrastructure projects in Lamu, particularly road construction, which is expected to improve connectivity and spur economic growth.

He urged residents to register with the Social Health Authority (SHA), emphasising that the universal health coverage program is designed to protect households from high medical expenses.

The CS reiterated that decentralising services via Huduma Centres will reduce delays, improve efficiency, and make public services more accessible to all Kenyans.

By enhancing service delivery through these centres, the government aims to bridge the gap between citizens and essential public services, ensuring a smoother, more inclusive system that benefits communities across the country.