Step-by-step guide to book NTSA vehicle inspection online
By Katemarthason Okudo, June 30, 2026Booking a vehicle inspection in Kenya has become more convenient according to the National Transport and Safety Authority’s (NTSA) online services. Instead of making several trips to government offices, motorists can complete most of the booking process through the eCitizen platform before visiting the inspection centre on the scheduled date.
According to the National Transport and Safety Authority (NTSA), vehicle inspections are conducted to ensure vehicles meet the required road safety and mechanical standards before they are allowed to operate on public roads.
Log in to eCitizen
The first step is to sign in to your eCitizen account using your registered details. If you do not have an account, you will need to create one before accessing NTSA services.
According to eCitizen Kenya, the platform serves as the government’s digital gateway for a wide range of public services, including vehicle-related transactions.
Open the NTSA portal
Once logged in to eCitizen, open the NTSA portal from the list of available government services.
According to NTSA Service Portal, the portal allows motorists to access services such as vehicle inspection bookings, ownership transfers, driving licence services and other motor vehicle transactions.
Go to Motor Vehicle Services
Inside the NTSA portal, navigate to the Motor Vehicle Services section.
This section contains all services related to registered vehicles. From the available options, select Vehicle Inspection to begin the booking process. The system automatically retrieves the vehicle details linked to your account.
Select the inspection type
Choose the type of inspection required for your vehicle.
The inspection type will depend on the reason for the inspection, such as routine inspection, change of vehicle particulars, accident assessment or any other category available on the NTSA system.
Selecting the correct inspection type helps ensure the vehicle is booked under the appropriate service.
Pay the inspection fee
After selecting the inspection type, the system will generate the applicable inspection fee.
Complete the payment using one of the payment options provided on the eCitizen platform. Once payment is successful, the transaction will be reflected in your account.
The eCitizen Kenya advises motorists to make payments only through the official eCitizen payment channels to avoid fraud.
Book an inspection centre
Once payment has been confirmed, select the inspection centre where you would like your vehicle to be inspected.
The system displays available NTSA inspection centres together with available dates. Choose the location and appointment that is most convenient for you.
Booking in advance increases the chances of securing your preferred inspection date.
Download your booking slip
After successfully booking an inspection centre, download your booking slip.
The booking slip contains important details, including the inspection date, time, inspection station and vehicle information. Keep either a printed copy or a digital copy on your phone for presentation during your appointment.
Attend the inspection
On the scheduled day, arrive at the selected inspection centre on time with your vehicle and the required documents.
Ensure the vehicle is in good mechanical condition before the inspection. Officers may check critical components such as the brakes, tyres, steering, suspension, lights, mirrors and windscreen to determine whether the vehicle meets the required safety standards.
If the vehicle passes the inspection, the results will be updated in the NTSA system. If defects are identified, the owner may be required to carry out repairs before booking another inspection.
According to NTSA, regular vehicle inspections help improve road safety by identifying mechanical faults that could contribute to road accidents.