Advertisement
Thika Road accident: Mosiria raises alarm over Ksh15K ambulance demand before dispatch
21st August, 2026 07:33 AM
Geoffrey Mosiria has raised concerns over delayed emergency response after an accident along Thika Road left a boda boda rider and his passenger waiting for medical assistance last night.
In a statement shared on Friday, August 21, 2026, Mosiria said the accident occurred along Thika Road, just before Roysambu Roundabout, where he found the injured victims after being informed that they had already waited for about two hours for an ambulance.
He said the rider was bleeding heavily and his condition was worsening as efforts to secure emergency assistance continued.
The Nairobi County’s Chief Officer for Customer Engagement and Citizen Service further claimed that one ambulance provider requested Ksh15,000 before dispatching an ambulance, prompting concerns over access to emergency medical services.
“This evening along Thika Road, just before Roysambu Roundabout, I came across a group of boda boda riders who had stopped after a serious accident involving a rider and his passenger.
“I was informed that the accident had happened about two hours earlier and the victims were still waiting for an ambulance. Despite several attempts to get emergency help, there was no response. I personally called five ambulance services from nearby private hospitals and providers, but unfortunately, they could not assist immediately. One provider requested Ksh 15,000 before dispatching an ambulance.”
With the victims still waiting for help, Mosiria said he sought an alternative way of getting the injured rider to hospital.
“With the rider bleeding heavily and his condition worsening, I requested a matatu to help move him to the hospital as we continued looking for emergency assistance,” he added.
SHA ambulance responds
Additionally, the county officer said he later contacted SHA Emergency Ambulance Services (EMS), which responded to the situation.
“I later called SHA Emergency Ambulance Services (EMS), and I appreciate their quick response,” he said.
According to Mosiria, the service immediately dispatched an ambulance to the scene.
“They immediately dispatched an ambulance, rescued the injured victims, and took them to the hospital for further treatment,” he added.
Mosiria thanked the SHA emergency team for responding after the victims had struggled to secure an ambulance.
“Thank you to SHA Emergency Ambulance Services for responding when we needed you most,” he said.
Mosiria calls for emergency healthcare reforms
The incident prompted Mosiria to call for stronger policies on emergency medical services, particularly to ensure that patients in genuine emergencies receive timely assistance.
“This is a wake-up call. Emergency healthcare should not be delayed because of money,” Mosiria said.
He urged the Ministry of Health to develop policies requiring emergency services to prioritise saving lives before payment.
“I urge the Ministry of Health to develop policies that ensure genuine emergencies receive timely response, including requiring private ambulance providers to prioritise saving lives before payment,” he said.
Mosiria also stressed the importance of prioritising human life during emergencies.
“Healthcare is a calling, and human life should always come first,” he said.
He went on to remind the public that road accidents can affect anyone and that delays in emergency response can have serious consequences.
“Today it was a stranger on Thika Road. Tomorrow, it could be any one of us. Every second counts,” Mosiria said.
