Ndiritu Muriithi: How to report harassment from KRA staff
Kenya Revenue Authority (KRA) Chairperson Ndiritu Muriithi has called on the public to speak up in the case of unfair treatment or misconduct by a Kenya Revenue Authority staff.
The KRA chair, while speaking to a local media house on Tuesday, July 29, 2025, highlighted the importance of reporting such incidents, further adding that it is the right of every citizen to report mistreatment.
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Muriithi noted that the Authority has a platform where members of the public can share details of harassment anonymously.
“We have an anonymous platform where you can tell us things about ourselves without us really knowing who you are,” the KRA chair explained.
Further adding that the platform is called Eyewhistle. “We encourage our customers to let us know using that platform,” stated Ndiritu.
Previous cases reported to KRA
Similarly, while still encouraging Kenyans not to shy away from reporting misconduct and harassment cases, the Chair recounted the number of past complaints made to the Authority.
According to Ndiritu, at least nine hundred cases were reported in 2024, including action taken on up to forty-five KRA staff members.
“Last year we got nearly nine hundred different blown whistles that enabled us to do quite a number of things, including taking action on up to forty-five staff,” noted Ndiritu.
Notably, he further revealed that six of the nine hundred cases reported resulted in six employees being fired.
“Various kinds of action, including six separation,” he added.
KRA mandate
The Kenya Revenue Authority is a government entity established by an Act of Parliament, Chapter 469 and became effective on 1st July 1995. The entity is charged with collecting revenue on behalf of the Kenyan government.
Worth noting, the Authorities ‘ core functions include assessing, collecting and accounting for all revenues in accordance with the written laws and the specified provisions of the written laws.
Likewise, its key roles include issuing advice on matters relating to the administration of, and collection of revenue under the written laws or the specified provisions of the written laws.
On the other hand, the Authority is mandated to perform other functions in relation to revenue as directed by the Ministry.
