Okoa Jahazi, Bonga Points, Balance Inquiry unavailable as Safaricom announces maintenance
Telecommunications provider Safaricom has announced that some of its services will be unavailable to users over the weekend. In a statement issued on Saturday, July 24, the giant Telco said some of its services will be unavailable from 10pm on Saturday adding that it will be upgrading its systems to help her customers much better. […]
Man suspected to have swindled Mpesa agents, users millions arrested with sack full of sim cards
A man believed to be part of a wider syndicate that has been scamming Kenyans their hard-earned monies through mobile transactions has been arrested. According to the DCI, the suspect was arrested with a gunny bag full of sim cards belonging to the three major communication companies; Safaricom, Airtel and Telkom. His arrest follows a […]
List of most downloaded phone apps by Kenyans
Google has released a list of most downloaded apps in Kenya as at Saturday, July 10. Financial apps especially those giving credit services top the list followed by social, shopping and lifestyle apps. Safaricom’s MPESA topped the list followed by MySafaricom, Tiktok and AsapKash a credit services application. Others are LionCash, Kashway, Jumia Online Shopping, […]
Finance Act 2021: Safaricom increases Fuliza fees
Safaricom subscribers will have to pay extra fees in interest after accessing their popular soft mobile loan dubbed Fuliza. In a message sent to its customers on Tuesday, July 6, the giant telco said it made the decision of increasing the daily interest fees on its loan after President Uhuru Kenyatta signed into law the […]
Airtel increases airtime cost after Uhuru assents 2021 Finance Act into law
Subscribers of Airtel Kenya will be forced to dig deeper into their pockets in order to afford airtime for their mobile phones and internet. This is after the telco increased its call rate following the signing into law of the 2021 Finance bill by President Uhuru Kenyatta. “Dear customer due to an increase in Excise […]
Two counties that now have access to Safaricom’s 5G
Safaricom unveiled the new technology simultaneously in Nairobi and Kisumu on Friday, March 26 with four acounties activated.
Safaricom apologises to subscribers after mass blast of message from 44444
In responses to online and mobile users, Safaricom said the SMS came as a result of a system issue.