Safaricom reduces airtime, data prices as Airtel erodes its market dominance
Safaricom has reduced PostPay prices for airtime and data amid fierce competition from its rival Airtel. In a statement on Monday, December 5, 2022, Safaricom said it was reversing a price increase that was implemented in July 2021. The move is set to see customers on PostPay and All-in-One plans customers enjoy lower prices. The […]
Safaricom reduces airtime, data prices as Airtel erodes its market dominance
Safaricom has reduced PostPay prices for airtime and data amid fierce competition from its rival Airtel. In a statement on Monday, December 5, 2022, Safaricom said it was reversing a price increase that was implemented in July 2021. The move is set to see customers on PostPay and All-in-One plans customers enjoy lower prices. The […]
Safaricom’s Bonga Points to start expiring in January 2023
Safaricom has announced expiry time for its loyalty programme dubbed Bonga points effective October 28, 2022. In the telco’s updated terms and conditions for the loyalty programme, customers will be required to redeem their Bonga Points within three years of accumulation, for all points accumulated since 2019. “Effective 1st January 2023, all Bonga Points older […]
Safaricom hints at return of charges on banking transactions
Safaricom has hinted that it might soon start charging banking transactions, two years after the charges were dropped due to Covid-19. While reporting a 10 per cent drop in profits to Ksh33.47 billion for the six months that ended on September 30, 2022, the telco said it anticipates return of the bank transactions charges. “Safaricom […]
Kenyans react as Safaricom switches off unregistered lines
Some of the Safaricom users woke up to suspended lines after missing the SIM registration deadline. In an earlier communication, all SIM cards were supposed to have been registered by Saturday, October 15 following a directive by the Communication Authority of Kenya. However, Communications Authority of Kenya’s Director-General Ezra Chiloba noted that not everyone is […]
Michael Joseph explains why he resigned as Safaricom board chair
Safaricom founding CEO Michael Joseph has come out to reveal the reasons he decided to quit his plum job as the telco’s board chair. Joseph was appointed Safaricom board chair in August 2020 following the retirement of former chairman Nicholas Nganga. Joseph was Safaricom‘s founding CEO before he became a Board Director and later a […]
John Ngumi replaces Michael Joseph as Safaricom board chairman
John Ngumi has been appointed as new Safaricom PLC Director and Chairman of the Board with effect from August 1, 2022. Ngumi takes over from Michael Joseph, who has served as the chairman since August 2020. “The Board is pleased to announce the appointment of Mr John Ngumi as a Director in Safaricom PLC with […]