‘The money will be reversed’ – Airtel resolves technical hitch affecting M-PESA transactions
Airtel Networks Kenya announced on Wednesday evening December 4, 2024, that it has resolved the technical issues that disrupted financial transactions between Airtel Money and Safaricom’s M-PESA platform. The outage, which had affected the ability to send and receive money and make payments to M-PESA Paybills and tills, had caused inconvenience for many users relying […]
Moses Kuria sets record straight on plans to convert M-Pesa paybills to KRA tax registers
Senior Economic Advisor Moses Kuria has set the record straight on his recent remarks about plans to have all mobile money payroll and till number accounts converted into electronic tax registers (ETRs). The former Cabinet Secretary (CS) had announced that the government was planning to ensure that all traders using the aforementioned payment systems were […]
Safaricom explains why some customers are not receiving M-Pesa messages
Safaricom has addressed the issue of some customers failing to receive M-Pesa messages after transactions. This follows an outcry by some customers using the mobile money network, who complained that they are either not receiving messages or the messages are being blocked. In a statement on Friday, February 9, 2024, Safaricom said the scenario was […]
KRA denies reports that M-Pesa accounts were being linked to their system during outage
The Kenya Revenue Authority (KRA) has denied reports that M-Pesa accounts were being linked to its systems during an M-Pesa outage that occurred on Tuesday. In a statement, KRA termed the reports as “fake news”, urging Kenyans to ignore them. “Kindly be advised that this is fake news,” KRA stated. Kindly be advised that this […]
Safaricom hints at return of charges on banking transactions
Safaricom has hinted that it might soon start charging banking transactions, two years after the charges were dropped due to Covid-19. While reporting a 10 per cent drop in profits to Ksh33.47 billion for the six months that ended on September 30, 2022, the telco said it anticipates return of the bank transactions charges. “Safaricom […]
M-Pesa agent robbed of cash by motorcycle gang
Police in Kabete have launched a manhunt for a gang of three men who robbed an M-Pesa agent of Ksh24,000 and three mobile phones on Saturday, October 1, 2022. The victim identified as Zipporah Wanjiku was accosted by the three who were armed with a pistol at Kabete Market while heading to her place of […]
Man charged for withdrawing, spending 22k sent to his M-Pesa mistakenly
A man was on Friday, May 20, 2022, charged for withdrawing and spending money that was sent to his M-Pesa account by mistake. Kaluki Mwanzi is said to have received Ksh 22,000 from Joseph Mbiti Maithya on the night between May 16 and 17,2022. Mwanzi, who was not the intended recipient, declined to return the […]