NTSA announces 16-hour system downtime ahead of elogbook transition
The National Transport and Safety Authority (NTSA) has announced a planned 16-hour system downtime as it prepares for a smooth transition to the e-logbook system.
The interruption will affect services between Tuesday, June 9, 2026, at 4 pm and Wednesday, June 10, 2026, at 8 am, during which users will experience intermittent unavailability of the system.
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The authority explained through a statement on X on Tuesday, June 9, 2026, that the temporary shutdown is necessary to facilitate system updates and ensure a proper transition to the new digital process. It said the interruption is part of efforts to improve service delivery and overall system performance.
“This is to inform all our stakeholders that the NTSA system will experience intermittent unavailability on Tuesday, 9th June 2026 (4 pm) to Wednesday, 10th June 2026 (8 am) to facilitate a smooth transition to the elogbook,” NTSA said.
System transition notice
NTSA further informed stakeholders that the downtime will directly affect access to its online services for the stated period. The agency noted that the transition is focused on moving to the e-Logbook system, which is part of its ongoing digital reforms.
The authority also issued an apology for any inconvenience caused by the interruption. It emphasised that users should plan to avoid disruptions during the maintenance window.
“We sincerely apologise for any inconvenience this may cause and appreciate your patience and understanding as we work to offer quality services to you,” NTSA said.
The 16-hour window has been calculated from the announced schedule, running from 4 pm on Tuesday, June 9, 2026, to 8 am on Wednesday, June 10, 2026. This totals sixteen hours of planned system unavailability.
The announcement comes at a time when NTSA is also dealing with legal developments affecting its digital rollout plans. A Kerugoya High Court recently issued orders temporarily halting the implementation of the NTSA smart driving licence and automated traffic fine system.
The court directed that the suspension remain in place until a petition challenging the project is heard and determined.
NTSA advised members of the public who may require assistance during the downtime to reach them through their official email or visit the nearest office, even when handling driving licence issues.
