Mosiria claims SHA could be facing deliberate sabotage, calls for investigation
By Katemarthason Okudo, August 18, 2026Nairobi County’s Chief Officer for Customer Engagement and Citizen Service, Geoffrey Mosiria, has called for accountability over the challenges facing the Social Health Authority (SHA), urging leaders to address concerns raised by Kenyans while investigating claims of possible sabotage within the healthcare system.
In a video shared on his social media page on Monday, August 17, 2026, Mosiria said he had received numerous complaints from Kenyans regarding the functioning of SHA.
While acknowledging that some of the concerns were genuine and required immediate attention, he argued that there were also claims suggesting that some individuals could be deliberately working to create the impression that the system was failing.
Mosiria says Kenyans had high expectations
According to Mosiria, the introduction of SHA gave many Kenyans hope that the country was moving towards a more efficient healthcare system. He explained that the new programme was expected to improve access to quality healthcare, strengthen accountability and protect patients seeking medical services.
However, he noted that recent complaints had raised questions about whether the system was meeting those expectations.
“I have received numerous complaints regarding the Social Health Authority, and while some concerns raised are genuine and must be addressed, there are also allegations of deliberate internal sabotage aimed at making the system appear like it is failing,” Mosiria said.
He further claimed that some people who benefited from the previous system might be resisting the reforms. “When SHA was introduced, many Kenyans saw hope in a new system that was meant to improve access to quality healthcare, protect patients, and ensure accountability in our health facilities,” he added.
Healthcare should not become a political battle
Mosiria insisted that healthcare should never be turned into a political contest because millions of Kenyans depend on public hospitals and health programmes. He argued that any actions that interfere with healthcare reforms could have serious consequences for ordinary citizens.
Before calling for accountability, he explained that the discussion should focus on the welfare of patients rather than political interests. “Healthcare is not a political game. It is about the lives and dignity of millions of Kenyans who depend on public health services,” Mosiria said.
He also warned against any actions that could delay healthcare services or create unnecessary suffering. “Any person or group deliberately frustrating reforms, delaying patient care, or creating unnecessary suffering for personal gain must be held accountable,” he stated.
Call for decisive action
Mosiria urged the government to protect the ongoing healthcare reforms and investigate any claims of sabotage. He specifically appealed for firm action against individuals who might be undermining the programme.
“The President must take decisive action to protect this important healthcare transformation. Those sabotaging the system, whether inside or outside government, must be identified and dealt with firmly,” he said.
He concluded by saying that the success of SHA should be measured by the experiences of ordinary Kenyans. “Kenyans deserve a healthcare system that works, one where patients receive quality care without being caught in battles of corruption, cartels, or selfish interests,” Mosiria said.
His remarks add to the growing national conversation surrounding SHA as Kenyans continue to share their experiences with the healthcare programme.