The government has explained why Kenyans registered under the defunct National Hospital Insurance Fund (NHIF) were automatically moved to the Social Health Authority (SHA).
In a statement on Thursday, October 3, 2024, Principal Secretary for the State Department for Medical Services Harry Kimtai defended the move, saying it is a legal requirement.
“The Ministry has received inquiries regarding the transition of existing NHIF members to SHA. We wish to clarify that the laws as per legal notice 147 of 2024 provided for the transition of all registered and verifiable NHIF members into SHA. This process ensures continuity of coverage, and members are encouraged to verify, update their profiles and add dependents through our official SHA channels,” Kimtai stated.
Kimtai says the new health insurance scheme is designed to guarantee affordable and comprehensive healthcare access for all Kenyans.
He says the rollout of the scheme is a continuous process, progressing well despite minor challenges, which the government is addressing to ensure a smooth transition. He said services at primary healthcare facilities (Level 1-3) remain free of charge.
The PS clarified that all patients admitted under NHIF packages before September 30, 2024, will be discharged using the NHIF system and no patient should be detained in health facilities.
“SHA offers expanded services compared to NHIF, ensuring enhanced access to healthcare at all levels. The Ministry is committed to ensuring no disruptions in services during this transition,” stated.
SHA services
Kimtai says the scheme’s services are currently being offered in all public health facilities and over 60 per cent of private health facilities.
“As we embrace this new chapter with SHA, the Ministry is committed to increasing public and community education. We are expanding our communication efforts through Community Health Promoters (CHPs), members of the National and County Government Administration and health workers across multiple platforms,” he added.
“This approach will ensure that every citizen fully understands SHA services, with real-time updates and comprehensive guidance provided through digital platforms, mainstream media, and direct community engagement. For instant responses and inquiries, please reach out to our toll-free customer care number on 719.”
