Safaricom introduces same fair usage limit for all home fibre plans
By Paulette Mboga, November 13, 2025Safaricom has quietly revised its Home Fibre Fair Usage Policy (FUP), making one of the most significant updates to the service in years.
The telco recently updated its official Home Fibre FAQs page to reflect new data limits and post-FUP speeds, affecting all packages from Bronze to the top-tier Platinum plan. The FUP is a consumption cap for each usage cycle and cannot be rolled over or extended beyond the package’s billing period.
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Limit across all packages
Under the revised policy, all Safaricom Home Fibre packages now have a uniform FUP limit of 15 terabytes (TB). Once a user reaches this limit, the post-FUP or throttled speed applies.
Previously, data thresholds were much lower, with the Bronze plan capped at 500GB and Silver, Gold, and Diamond plans at 1TB. Post-FUP speeds were significantly slower, with Bronze customers experiencing speeds as low as 1Mbps.
Under the new structure, the Bronze plan, which costs Ksh 2,999 per month, offers 15Mbps with a reduced speed of 2Mbps after reaching 15TB. The Silver plan, priced at Ksh 4,100, provides 30 Mbps with post-FUP speeds of 4 Mbps.
Gold users pay Ksh6,299 for 80Mbps, which reduces to 8Mbps once the FUP is reached. Diamond subscribers now have 500Mbps for Ksh12,499, with speeds lowered to 50Mbps after the limit. The top-tier Platinum plan offers 1Gbps at Ksh20,000, with throttled speeds of 100Mbps.
Summary of the changes
The fair usage limit is not a data bundle but a cap applied for the billing cycle. Users cannot carry over unused data to the next month. The changes create consistency across all packages and clearly define post-FUP speeds for each plan.
Customers now have a single 15TB limit, and throttled speeds are set at measurable levels for every package. The updated policy details are available on Safaricom’s official Home Fibre FAQs page.