The national government is working on efforts to digitize the operations of the National Police Service (NPS).
Principal Secretary for Internal Security and National Administration Raymond Omollo on Tuesday, January 14, 2025, met with the European Union Ambassador to Kenya, Henriette Geiger, to discuss support for the plan.
This follows the Security and Defense strategic dialogue with Development Partners that was held in the final quarter of 2024.
Visiting police stations
The Ministry of Interior, in a statement shared via social media, stated that Kenyans will no longer be required to visit a police station to report incidents with effect from April 2025.
The plan also aims at introducing a digital system for processing traffic fines and the implementation of a digital Occurrence Book (OB).
“Beginning April 2025, you will no longer be required to visit a police station to report incidents. Building on the Security and Defense strategic dialogue with Development Partners held in the final quarter of last year, the Principal Secretary for Internal Security and National Administration, Dr. Raymond Omollo @ray_omollo met with the European Union Ambassador to Kenya, H.E. Henriette Geiger @EUAmbKenya to discuss support for the digitization of National Police Service @NPSOfficial_KE operations.
“Central to these efforts is the introduction of a digital system for processing traffic fines and the implementation of a digital occurrence book,” the statement read.
Beginning April 2025, you will no longer be required to visit a police station to report incidents.
— Ministry of Interior | Kenya (@InteriorKE) January 14, 2025
Building on the Security and Defense strategic dialogue with Development Partners held in the final quarter of last year, the Principal Secretary for Internal Security and… pic.twitter.com/3l3LKpDHvW
Digitizing the OB
The road to digitizing the OB began in 2017 when the National Police Service was advised to stop using the physical version in its stations.
The digital OB in Kenya was introduced as part of a police reform programme to modernize police operations.
The first digital OB was piloted at the Kasarani Police Station in Nairobi on November 22, 2019, by the then Inspector General of Police, Hillary Mutyambai.
The digital OB would then be officially launched by the then Cabinet Secretary for Interior, Fred Matiang’i, on November 3, 2020.
In the past, there have been cases of records disappearing from the police station’s manual OB books.
